We are all about Good Customer Service plain and simple, care about your customers needs, and your customers will care about you. Good customer service is the foundation on which we build and grow our business.
What exactly is good customer service, here are some of our thoughts;
- First and foremost is Honesty & Integrity.
- A fair price.
- The best quality products.
- Reliable, On-Time Deliveries.
We know our customers want everything that we want in doing business; honesty, fair price, good quality, on-time deliveries, and a hi-level of communication.
Ottawa Products Co., Inc. was founded in 1997 with the design and patent (5,829,107) of the Universal Sure-Seal Clamp™. The Universal Sure-Seal Clamp is one of the most technologically advanced clamp products in the automotive, heavy-duty truck, off-road equipment and industrial marketplace today. The popularity and rapid growth of the Universal Sure-Seal Clamp and Ottawa Products Co. serves as proof of its intrinsic value.
Ottawa Products continues its growth, from our early beginning in a small garage to our 5,000 sq. ft. facility in Toledo, Ohio and now to our newest 28,000 sq. ft. facility on five acres in Curtice, Ohio. This new facility will allow us plenty of room for future growth. Also, in order to satisfy our growing customer base, Ottawa Products has diversified its product offerings to include a much wider variety of clamp product, mounting brackets, custom bent bolts, wire forms and stampings. In fact, we offer a wider variety and higher quality line of clamp products than anyone in the market. If quality counts and you want the “BEST” here is where you get it!
Some of our newest lines of products include the popular guillotine (360 degree seal) u-bolt style exhaust clamps with our enhanced value added saddle design. We have invested a lot of money in the design of our new guillotine saddle dies to provide you with nothing less than the best product available. We also have double-edge style u-bolt clamps, heavy-duty band style clamps and many exhaust mounting brackets–all being manufactured here at our new Curtice Ohio facility. We are also very proud of the opportunity to offer the premier line of band style clamps produced by TORCA™ Products Company of Auburn Hills, Michigan “Always Demand The TORCA Brand”.
Along with our high-quality line of products, we also include top-notch customer service. While a lot of manufactures will say they have “good customer service”, Ottawa backs it up with a direct link to the owners of the company. Who better to answer your questions, tend to your needs and make sure your products are delivered to you on-time than the people who own the business? Give us a call and experience the difference.
Ottawa’s quality system is certified through NSF-ISR (International Strategic Registrations, Ltd.) to the standards set forth in ISO 9001:2008. A copy of our certification is available here for download.
Ottawa Products is a total customer-oriented company built around total customer satisfaction, and dedicated to provide all our customers a high level of customer service; a level of service that we look forward to providing to you.
Please look through the products section of this web site, if you see a product or service that we can provide, please contact us for price and delivery. Also, If there is a product line, service, clamp size or style that is not currently shown at our web site, please contact the factory, as we are constantly adding additional product and clamp sizes. If you require samples, give us a call or, let us quote you on our custom-made line of bent bolts or stampings.
You can now also view some of our products on the popular television shows on Spike TV . Flowmaster Mufflers, has many high performance exhaust system installations that utilize our products you can see these installations on many of the automotive TV shows such as; “TRUCKS” & “HORSEPOWER TV“.